The home of thoughtful gifting.  Hand picked artisan products, beautifully packaged to send to your loved ones

Terms and Conditions (the boring stuff)

TERMS & CONDITIONS


 
Thanks for popping over to see us at IzzyBee!
 
By visiting izzybee.co.uk you accept these Terms and Conditions and our Privacy Policy as outlined below.  These constitute the entire agreement between us. Nothing in these Terms and Conditions affects your statutory rights.  These Terms and Conditions apply to all orders which you, the customer, place using our website www.izzybee.co.uk
 
ABOUT US
IzzyBee is owned and operated by Katherine Worden, 3 Garden Terrace, TA21 0AE.  Our email is info@izzybee.co.uk
 
OVERVIEW
This website is operated by IzzyBee. Throughout the site, the terms “we”, “us” and “our” refer to IzzyBee. IzzyBee offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
 
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
 
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
 
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
 
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
 
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
 
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
 
ELECTRONIC COMMUNICATIONS
When you visit IzzyBee or send an email to info@izzybee.co.uk, you are communicating electronically. You consent to receive communications from IzzyBee electronically. IzzyBee will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications provided to you electronically by IzzyBee satsify any legal requirement that such communications be in writing. 
 
CONTENT & INTELLECTUAL PROPERTY RIGHTS
IzzyBee and our IzzyBee logo are the property of IzzyBee.  All content included on this website, such as company name, graphics, product names, product designs, logos, illustrations, button icons and images, is the property of IzzyBee or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of IzzyBee, with copyright authorship for this collection by IzzyBee, and protected by international copyright laws.  You may not use content found on this website unless expressly agreed by IzzyBee
 
LICENSE AND SITE ACCESS
IzzyBee grants you limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of IzzyBee. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express consent of IzzyBee. You may not frame or utilise framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of IzzyBee and our associates without express written consent. Any unauthorised use terminates the permission or license granted by IzzyBee. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the homepage of IzzyBee so long as the link does not portray IzzyBee, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use the IzzyBee logo or other proprietary graphic or trademark as part of the link without express written consent. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an IzzyBee or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. 
 
WARRANTY DISCLAIMER
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, IzzyBee disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. IzzyBee does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. IzzyBee does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall IzzyBee, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
 
YOUR ACCOUNT
You can create an account at any time, or when purchasing items on this Website. You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your account.
Please ensure all details you provide us with on registration are correct, complete and up to date. Inform us of any changes to those details (e.g. change of email or postal address). You can access and update your details using the ‘My Account’ area of the Website.
 
PLACING AN ORDER
You can use the IzzyBee website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. Shipping costs will be shown prior to your placing your order. You will be required to pay for the good in full at the time of ordering. IzzyBee uses secure payment facilities for online purchases. You can pay for your order by the payment methods described below. Promotional prices only apply during the period stated. All prices quoted on the IzzyBee website are in UK pounds. Once your order is complete, you will be notified electronically of the dispatch date.
 
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
 
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
 
For more detail, please review our Returns Policy.
 
 
PERSONAL INFORMATION  - PRIVACY POLICY & COOKIES
Your submission of personal information through the store is governed by our Privacy Policy.  For Privacy Policy see here
 
 
PRODUCT DESCRIPTIONS
IzzyBee attempts to make all product listing as accurate as possible.  In the event that any item is unavailable, IzzyBee reserves the right to substitute it with an item of equal or greater value than the original, or issue a refund for the product.  We have made every effort to display the colours, specifications, dimensions and descriptions of items on the Website as accurately as possible.  All items shown are subject to availability.
 
PRICES AND SERVICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.  We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service
In the event that an IzzyBee product is mistakenly listed at an incorrect price, IzzyBee reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. IzzyBee reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, IzzyBee shall issue a credit to your credit card account in the amount of the incorrect price.
 
PAYMENT
You may pay for the items which you order online by supplying your credit/debit card or details on the secure online order form or via Paypal.
Rest assured that we take the privacy and security of your payment and personal details very seriously.  We regret that we cannot accept cheques or cash as payment online.
Please note that we cannot guarantee the security of data when communicating with IzzyBee via email. Please do not send us payment information using email. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.
 
RETURNS AND CANCELLATIONS
In line with the UK Distance Selling Regulations set out for all online retailers, you can cancel the purchase of goods within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
Please contact us at info@izzybee.co.uk and then send the goods back to us to IzzyBee, 3 Garden Terrace, TA21 0AE at your own cost (unless we delivered the item to you in error or the item is damaged) as soon as possible once you let us know you are returning it..
We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
 
You will not have any right to cancel a purchase for the supply of any of the following goods:  Those which are made to your specifications and/or clearly personalised, or are liable to deteriorate or expire rapidly.
 
DELIVERY
For all delivery details click here.
 
EVENTS BEYOND REASONABLE CONTROL
We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
 
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
 
 
THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
 
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
 
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
 
 
ALTERATIONS TO TERMS AND CONDITIONS
We reserve the right at any time to make changes to this Website, these Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website.
 
APPLICABLE LAW
By visiting izzybee.co.uk, you agree that the laws of England and Wales, will govern these Terms and Conditions, and any dispute of any sort that might arise between you and IzzyBee or its associates.
 
Should you have any further enquiries please contact info@izzybee.co.uk