STANDARD UK* DELIVERY £3.95 - 3-6 working days . Orders are dispatched within 3 working days with delivery a further 1-3 working days. 

EXPRESS UK* DELIVERY £5.95 -1-3 working days. Orders are usually dispatched within 1 working day with delivery a further 1-2 working days. 

NEXT DAY UK** DELIVERY £9.95 -  Order before 2pm Mon - Friand we will dispatch same day for delivery by the end of the next day (including delivery on a Saturday). We only dispatch orders Monday - Friday so orders received after 2pm on a Friday or anytime on a Saturday / Sunday will be dispatched on Monday) 

DELIVERY BY 1pm NEXT DAY UK** DELIVERY £11.95 -  Order before 2pm Mon - Fri and we will dispatch same day for delivery by 1pm next day (including delivery on a Saturday). We only dispatch orders Monday - Friday so orders received after 2pm on a Friday or anytime on a Saturday / Sunday will be dispatched on Monday) 

We are usually able to arrange an Urgent Next Day by 9am service - please contact us on if you require this and we can arrange a quotation. Note this service can only be used on weights of under 2kg. Please let us know which items you'd like to send so we can check the weight.


HOLDING ORDERS FOR FUTURE DATE - if you would like us to hold your order for delivery on or just before a future date, please let us know in the order notes (the box in the basket where you also add your gift message) and we will do our best to make sure your parcel arrives when requested. 



Standard delivery is 4-7 workings days for Channel Islands & Isle of Man and Express Delivery is 2-4 working days.

Next Day is not available for Channel Islands and Isle of Man. The quickest delivery for these two locations is the Special Delivery option which will show at the checkout for these postcodes and is £9.95 and takes 1-3 working days.


Can I pre-order for a certain date?

Please do! There are two options:

1. If exact date does not have to be guaranteed - simply tell us the date you'd like us to aim for in the order notes (the box where you also write your gift message in the shopping cart). We will do our best to send it so it arrives just before or on this day. It is is more than 6 working days from date of order you can select the Standard Delivery at £3.95. (If it's less than this we would advise selecting Express Delivery at 1-3 working days)

2. If you would like an exact date - tell us the date you'd like delivery on in the order notes (the box in the shopping cart where you also add your gift message) but make sure you choose 'Next Day Delivery' at £9.95. We will then hold your order and dispatch the day before. Please note that we only dispatch orders Monday - Friday and not on Public Holidays. 

Delivery on Sundays:

*We are unable to deliver on Sundays.

Delivery on Public Holidays:

*We cannot deliver or dispatch on a Public Holiday unfortunately. 

Delivery on a Monday:

If you request a Monday delivery date we will send your order on Friday which means a Saturday delivery is most likely.

'Do Not Open Until...' Sticker:

We can add one of our 'Do Not Open Until... (your date)' stickers on the box - let us know in the order notes / gift message box in the basket if you'd like this.


Delivery to Overseas -Unfortunately we are no longer delivering outside of the UK. We are still delivering to Northern Ireland & the Channel Islands.

If I am overseas can I order for delivery to the UK ?

Yes! Just put the recipient’s name and address in the delivery address at the checkout and we deliver directly to them. You can pay with your usual card or Paypal. 

Where is my order?:

You will receive an email confirmation when you place an order (please check your junk inbox if it doesn’t arrive) . We will then send another email on the evening of the day your order is dispatched with the tracking information. Please check your junk / spam for this email. Please note that for standard delivery orders it takes around 1-3 working days for us to dispatch your order.

Delivery Address:

You will be offered the opportunity to have your gift box sent straight to your recipient. All you will need to do is provide their name and address on the delivery address section at checkout.

My item hasn’t arrived:

Please check the tracking details on the dispatch email (this may be in your junk / spam folder). If delivery has been attempted, a card is usually left at the address with the tracking number and details for the recipient to rearrange delivery or collection on Royal Mail's website. If no card was left but delivery has been attempted, you can also use the tracking number (on the dispatch email) to rearrange delivery online.


Occasionally items go missing in the post.  If you haven’t received your order please get in touch by emailing us on with your order number and confirmation of the delivery address. 


It is important to us, that you are 100% satisfied with your IzzyBee giftbox.  If for any reason you are unsatisfied then please get in touch.  We promise to do our best to resolve any problems. Contact us on or call us on 01494706709.