DELIVERY & RETURNS
We now deliver throughout Europe!!
Standard UK Delivery is FREE on all orders
Standard delivery is FREE within the UK and takes 2-5 working days after dispatch (usually dispatched within one working day). All of our boxes are sent beautifully packaged. They arrive just as pictured in our shop, with an enclosed in-house designed card, giftwrap, and tied with ribbon.
Standard UK deliveries will usually be delivered by Royal Mail or myHermes.
Express UK Delivery is £4.50
Orders will be dispatched same day for orders placed up until 1pm (Monday to Friday) and on the next working day for orders placed after 1pm. Delivery time is usually 1-2 working days. Orders placed with the Express delivery option will be sent by Royal Mail 24.
Guaranteed Next Day UK Delivery is £9.50
Orders will be dispatched same day if received by 1pm (Monday to Friday) or next working day if order placed after 1pm, and will arrive the following working day by Royal Mail. If the order weighs over 2kg it may be sent by MyHermes next day service.
If your gift is for delivery by a specific date, please contact us on firstname.lastname@example.org and we’ll do our best to help.
Delivery to Republic of Ireland
We offer an option to deliver to the Republic of Ireland at an additional cost of £7.95. This is with myHermes International and takes between 3-7 working days after dispatch.
Delivery to Europe is £15
Sent via Royal Mail - 3-6 working days from dispatch.
Where is my order:
You will receive an email confirmation when you place an order (please check your junk inbox if it doesn’t arrive) For help tracking your order please contact us at email@example.com
You will be offered the opportunity to have your gift box sent straight to your recipient. All you will need to do is provide their name and address on the delivery address section at checkout.
My item hasn’t arrived:
Occasionally items go missing in the post. If you haven’t received your order please get in touch by emailing us on firstname.lastname@example.org with your order number and confirmation of the delivery address.
It is important to us, that you are 100% satisfied with your IzzyBee giftbox. If for any reason you are unsatisfied then please get in touch. We promise to do our best to resolve any problems. Contact us on email@example.com or call us on 01494706709.